DÔME REWARDS MEMBERSHIP PROGRAMME
Why did Dôme introduce the Dome Rewards Membership Programme in Malaysia?
Dôme Rewards is our way of saying thanks to our loyal customers who have been enjoying THE DÔME EXPERIENCE. We would like to further enhance yourDôme Experience by rewarding you with various Members’ -Only Benefits.
Q: What are the benefits of Dôme Rewards Programme?
A: As a valued Dôme Rewards member, you will get to enjoy the following benefits:
- Enjoy a FREE Drink (“Dôme Rewards”) for Every 10 Drinks purchased (Dôme Stamps)
- Birthday Treat – Enjoy a FREE slice of cake on your Birthday month
- Informed of Members’ Only Promotions
Q: Do I need to pay a fee to join the Dôme Rewards Membership Programme?
A: Membership is free, just sign up to start enjoying the benefits.
Q: Is the Dôme Rewards Membership Programme open to non-Malaysians and what is the age limit?
A: The Dôme Rewards Membership Programme is open to all individuals aged 18 and above regardless of nationality. Membership is not transferable.
Q: Is there an expiration date on my Dôme Rewards Membership?
A: The Dome Rewards Membership is lifetime and will not expire unless there is a change of Terms & Conditions.
Q: How do I register to be a Dôme Rewards Member?
A: Just log onto https://domerewards.domecafe.com.my to Sign Up as a new member. Alternatively, you may also register in-store at all Dôme outlets nationwide. It’s that easy and convenient!
Q: Is there a physical Dôme Rewards membership card issued to me after I register?
A: The Dôme Rewards goes digital in line with the times. No physical membership card will be issued. You can access your digital card online by logging in to your account at https://domerewards.domecafe.com.my
Q: What are Dôme Stamps? What are Dôme Rewards? Is there a difference?
- Dôme Stamps – with each purchase of a drink (except Dôme Water) and is applicable for Dine-In and Take-Away (valid for Self Pick Up Drinks Order) only, you will earn a stamp which will be automatically tracked.
- Dôme Rewards – the FREE drink that you can redeemed after you have accumulated the requisite Ten (10) Dome Stamps
* Accrual of stamp and redemption of reward is not applicable for delivery services, partner promotions and discounts.
Q: How do I start earning Dôme Rewards?
A: You will earn one (1) Dôme Stamp for every drink purchased (except Dôme Water) at any Dôme Café outlet in Malaysia valid for Dine-In and TakeAway (valid for Self Pick Up Drinks Order) only. After accumulating 10 Dôme Stamps, you can redeem One (1) FREE drink. It’s that simple, so start purchasing your favourite Dôme drink for yourself or for your friends. Just flash your membership QR ID or quote your membership details to our crew upon ordering.
Q: What is the validity period of a Dôme Reward?
A: Each Dôme Reward is valid for three (3) months from the date of issuance. An unredeemed Dôme reward cannot be extended after expiry.
Q: How can I find out the details of my membership and Dôme Rewards?
A: There are 3 ways to check:
- Log onto https://domerewards.domecafe.com.my to check online anytime anywhere.
- Additionally, Dôme Café transaction receipts will also include details of your Dôme Stamps and Dôme Rewards.
- You can check your account and rewards at any Dôme Café outlet in Malaysia by asking our friendly Dome crew over the counter
Q: How can I contact the Dôme Rewards Membership Department?
A: Get in touch with us via email at firstname.lastname@example.org (Mon-Fri 9:00 am to 6:00 pm) and we will be happy to assist you with any queries you may have.